To Dear Customers
1. We adhere to the principle of “quality first, customer foremost”. If you need any products, you can send us product pictures or links. We will provide you with the lowest quotation and order link as soon as possible.
2. All products in our shop are genuine, so please feel free to make a purchase. For any product-related queries, contact us on AliExpress, and we will respond within 12 hours. Please check your messages regularly, as we may require your confirmation before shipping.
3. Regarding orders and shipping: Check your messages regularly for any issues that require your confirmation before shipping. If a product has specific parameters, indicate them in the order. Please note that certain items like standard batteries and liquids are usually removed before shipping. In such cases, we may use a Special Line service that may incur additional charges. The “Estimated Delivery Time” provided by AliExpress is an estimate and not a guaranteed time. If shipping via express, ensure you are not in a remote area to avoid extra costs. Note that remote place delivery is charged by the logistics company.

4. Customer satisfaction is our top priority. If you are pleased with our products and services, kindly leave us positive feedback to receive 5 points of feedback. Negative feedback cannot be altered. Contact us for effective solutions to any disputes.

Notes: The transportation cost does not include import duties and other expenses. The buyer is responsible for any additional expenses. For Russian customers, please provide your tax number if choosing the Cainiao Heavy Parcel Line. Brazilian customers using express delivery should leave their tax number to ensure smooth delivery.

E-mail: [email protected]
Wechat/WhatsApp: +86 166 8081 5975