Hello customers and welcome to our store!!!
1. If you have any questions, please contact us. We will reply as soon as we see the message.
2. If you have any questions about the order logistics information or products, we can answer them for you. If you have any dissatisfaction with the product, please do not apply for a dispute directly, we can provide you with a compensation plan.
3, We support direct sales and wholesale, support help to find products.
Thank you for your support, I wish you a happy life, thank you for your cooperation!!!
Notice:
1. Don’t hesitate to contact with us if you have any questions.
2. Due to the light and screen difference, the color may be slightly different from the pictures.
3. Please allow 0.5-2 cm differences due to manual measurement.
4. All products in our store will have scratches, scratches, uneven color, fading and other situations, which is unavoidable, if you can not accept, please do not buy, thank you
5. It is difficult to avoid damage to the product box during transportation. If the product box is damaged but the internal product is intact, we will not accept refunds initiated due to the damage of the product box. Customers are also requested to know before purchasing.
6. Thank you for your kindly understanding.
Service Time
Beijing Time: From 9:00 am to 18:00 pm;
London Time: From 2:00 am to 11:00 pm;
Moscow Time: From 4:00 pm to 13:00 pm;
Pacific Daylight Time: From 18:00 pm to 3:00 am
About shipment :
1. If buyer want to change address or other shipping way, please contact seller before order.
2. Usually your order will be sent by the shipping way you choosed, if that shipping way not available to your address, seller will contact you to change other way.
3. If package broken on the way, please take photo of both broken package and product, contact seller first.
About return & refund :
1. we accept return and refund, if its product quality issue, seller will pay the return shipping cost; if its other reasons, need buyer pay the return shipping cost.
2. Customized product not accept return & refund except quality problem.
About dropshipping：
1. Wholesale and drop shipping are both welcomed. -For wholesale, we will offer discount. -For drop shipping, we could send the goods to your customers directly and won’t leave information about us if you’d like to.
Feedback:
1. if you are satisfied with the items and our service, please take a minute to leave us a positive with 5 stars.
2. please do not hesitate to contact us to get a better solution before you leave a neutral or negative feedback. we will provide you the best service.
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